HR Senior Associate

Nature of role

Our HR team provides holistic HR support from HR administration and operations through to HRD leadership.  We are looking for an experienced HR Manager (Senior Associate grade) to assist the HR Partner and HR Director in providing expert support and direction on all HR operational processes, ensuring that as we grow our client base, our team continues to be a quality driven and effective resource.  The HR Manager will also be responsible for providing guidance and direction to the HR administration team.

Operational Responsibilities

Duties will include:

  • Working with the other senior members of the team to ensure that HR operational processes and procedures are working seamlessly, supervising junior staff as required.
  • Liaising with benefits brokers to source and implement appropriate benefit packages for new clients; coordination of benefit renewals for existing clients (or supervising the Senior Advisor to do so).
  • Calculations of benefits and pensions entitlements for employees on extended parental leave; taking the lead on discussions with employees about parental leave, or supervising / guiding junior members of the team where appropriate.
  • Coordinate any TUPE transfers that may arise from the launch of a new firm or the recruitment of a team into and existing client.
  • Oversee the annual review of our clients’ HR policies and procedures in line with current legislation.
  • Monitoring and assigning incoming requests to the HR administration team and ensuring quality control at all times; acting as an escalation point for operational team.
  • Overseeing all requests for HR reporting – both internally and for clients.

The HR Manager will also work with colleagues to identify and implement operations improvements, with particular focus on the following areas:

  • Resourcing and onboarding
  • Employee lifecycle processes
  • Benefits management
  • HR reporting
  • Policies and procedures

Whilst the focus of this role will, initially, be weighted toward HR operational services, the role will also require providing HR advice and support to clients as needed. This will include employee relations; learning and development; performance management and compensation.

HR Management / Strategic Responsibilities

  • Work with the senior members of the team to identify an appropriate HRIS.
  • Work with the HR Partner and HR Director to continually review and enhance our service to clients.
  • Project / change management.
  • Client relationship management.

Qualities and experience

  • Degree educated or equivalent professional level qualification
  • 5+ years HR experience ideally within a legal environment or similar
  • Hands on experience with HR Information systems and ideally experience of implementing an HRIS
  • Experience of setting up and managing employee benefits
  • Experience of overseeing all end-to-end employee lifecycle processes, including providing advice to managers and employees
  • Proven ability to identify and implement process improvements
  • Organised and methodical, with exceptional attention to detail – understands the importance of maintaining excellent HR operational standards, and ability to lead and develop junior staff to achieve this
  • Good communicator at all levels with the ability to write clearly and concisely
  • Good team management and engagement skills
  • Reliable, adaptable and flexibly attitude, ensuring that deadlines are met and high level of client service is maintained at all times
  • Experience / understanding of payroll and pension processes (ideal)
  • French/Spanish language skills would be advantageous

How to apply

To apply for this role,  please email a copy of your CV to:

In applying for this role, you are agreeing that your information can be used for recruitment purposes by Kindleworth, and accepting the terms of Kindleworth’s Personal Data Policy (available at